Shipping Policy FAQ

Orders are processed Monday through Friday and typically ship within 1 business day if the order is placed before 12:00pm CST, pending credit verification. Orders placed after 12:00pm CST on Friday will process and ship the following Monday.

If you have questions or concerns about your order arriving to you by a certain date we encourage you to email us (howdy@cabanacanary.com) so we can assist you.

We offer the following domestic shipping options:
- UPS Ground Shipping, $8, (delivery within 2-5 business days, between 9am and 8pm)
- UPS Standard 2 Day, $25, (2 business days, delivery between 4:30pm and 8pm. Orders placed before 12:00pm CST will go out same day)
- UPS Standard Overnight, $50, (1 business day, delivery between 3pm and 8pm. Orders placed before 12:00pm CST will go out same day)

We do not offer UPS Saturday delivery, so please keep that in mind when planning your purchases!

For local Dallas residents:
- In-store Pickup, Free. (Your order will be ready during normal business hours, usually within 24 hours. You will receive a text confirmation with instructions when it is ready.)

Rates for each option will become available during your checkout.

We currently do not offer international shipping.

*Please note that we do not ship on weekends or holidays. Orders placed after 12:00pm CST on Friday will process and ship the following Monday.

All shipping fees are nonrefundable unless we are unable to fulfill your order.

Once your order has been shipped you will receive a shipping confirmation email followed by additional emails with UPS tracking information.

Once your order has been submitted, please contact us immediately by email (howdy@cabanacanary.com) to make any changes to the order. Once it has been fulfilled, it cannot be edited and will need to be processed as a return if eligible.