General FAQ

We have a great selection of brands, designs, and labels - many of which have unique sizing and fits. We do our best to include sizing and fit information with each and every item but if you're curious about additional details or would like assistance in selecting a size we're happy to help! Email ( us and we will help you as best we can. Also, in each product's description, we list which store you can find the item at (Cabana or Canary) if you'd prefer to visit in person or talk to a store associate directly.

Unfortunately, adding an item(s) to your shopping bag does not guarantee the inventory will be held for you until you place and finalize your order.

Our inventory is shared with our store locations and while this means that items can go quickly, it's rare that an item purchased though our site overlaps with the same item purchased in one of our stores. In the instances where this does occur we will send you an immediate email notifying you and will suggest possible alternative items or provide you with the option of refund.

Don’t you hate it when that happens! If an item is no longer listed for sale online, it is most likely out of stock. Though we cannot special order you a desired size, we do give you the option to be notified via email if an item in a particular size returns back in stock.

All of our items come lovingly packaged. If you’re ordering something to be mailed as a gift and would like it to receive extra special touch and/or a customized message we’d love to do that. Please include those details in the “notes” section of our checkout.

One of our most frequently asked questions, we understand the curiosity surrounding the delicious tea. But it is a special, secret brew. Swing by CANARY and we'll happily pour you a cup!

Ah, darn! Sometimes this does happen. If you notice that something that you bought is marked at a lower price within 48 hours of your order, please email us at and we can adjust your order.

Yes, we offer price matching! There are some rules, though. The same exact item (down to the color and size available) has to be available in brand new condition for a lower price on a legitimate competitor's website for us to be able to price match. We will determine the legitimacy of the website. Send us your request via email to with the link to the item and we can go from there! If you accept the adjustment, you are also accepting that the item will become final sale. If you'd rather have the option to return, you are more than welcome to decline the adjustment.